Privacy Policy

1. What Information We Collect

• Email addresses, names, and contact information
• Account and workspace details, including brand voice and content preferences
• Connected platform and source metadata (e.g. social account identifiers, sitemap or RSS feed URLs, library items, drafts, approvals, and publish logs)
• Technical data (IP addresses, browser type, device information)

2. How We Use Your Information

We use your information to provide our social content pipeline services, ensure platform security, improve the product, and comply with legal obligations.

3. Legal Basis for Processing

We process your data based on your consent, our legitimate interests (e.g. platform integrity and service improvement), or to fulfil legal and contractual obligations.

4. How We Share Information

We do not sell your data. We only share information with:

• Social platforms and source services you connect or explicitly authorise (e.g. to publish posts or retrieve content)
• Service providers acting on our behalf (e.g. hosting, analytics, email)
• Law enforcement or regulators, if legally required

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or to meet legal obligations. You may request deletion of your data at any time.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the data we hold about you
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner's Office)

7. Cookies

We use cookies and similar technologies to enhance functionality, track usage, and improve user experience. You can manage your cookie preferences through your browser settings.

8. Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information about your use of our site, including your IP address, pages visited, time spent on pages, and other browsing behavior. This information helps us improve our website and user experience.

Google Analytics data is processed in accordance with Google's Privacy Policy. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

9. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure infrastructure.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the Platform or email.

11. Contact Us

For any questions or concerns, contact us at privacy@socialbubbl.com.